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We are taking the COVID-19 situation very seriously at iDecorwala.com and as the situation continues to change rapidly, we wanted to let you know that the safety of our customers, colleagues, associates and partners PAN INDIA is our highest priority and we feel it’s important to share some of the steps we’re taking to keep things running as normal as possible all our patrons.
We are paying close attention to developments and inputs from the government & ICMR. Based on these inputs we are reviewing, revising & mutating our existing processes, hygiene metrics and quality check.
Our production unit remains shut as of now. Our warehouses & distribution centers at Mumbai, Delhi and Chennai currently remain operational with a very minimal and lean staff with an increased level of hygiene standards to ensure deliveries as soon as we get an approval from the government amidst this lockdown. Rest of our back office teams are all working from home in full capacity simulating these operational change management maneuver.
We’re still open on iDecorwala.com and across our social channels. We’re here for you if you want to shop, browse or just need a bit of colour and design inspiration, or decorative advice. We have also updated our site with all possible soft furnishing decor product you can ask for. This is a strong reason we are giving you as an incentive to stay at your home.
Our design teams are still working hard, crafting designs for your next CHIC wallpaper or any soft furnishing product range and ensuring you still have the tools to complete your projects you are about to undertake. We are committed to getting your deliveries to you and are working with our delivery partners to make deliveries contact-less as well as with utmost hygiene standards.
We want to be there for you, just as you have been for us. To help make things a little easier, we’re adapting our online policy to increase the times to return any goods from 30 up to 45 days after purchase (excluding custom made products).
Our support desk will always stay open, so if you need any extra information or interior advice, please contact our Customer Services team at iDecorwala.com by call or whatsapp on 844-844-09-10 – or emailing us on support@idecorwala.com
Stay safe and let’s look after one another.
At iDecorwala.com our customers are very important to us. As such we have a dedicated customer service team who are willing and happy to help.
You can call or whatsapp us on our Customer Helpdesk no. 844-844-09-10
So if you have a query about our website, or you cannot find a certain product you are looking for, then get in touch.
Likewise if our products have not performed to the level you expected, then please let us know, and we will try to resolve the situation to your satisfaction.
FOR MORE UPDATES ON THE COVID-19 PLEASE
